Coronavirus (COVID-19) Update

Gophermods is committed to the health and safety of our customers, staff members, and the Minneapolis community.

In response to COVID-19 we have developed a protocol according to CDC guidelines. See below for the actions we are taking.

  • Any staff who is sick, or has sick family members, is staying home.
  • We have reviewed the proper techniques with all employees, according to CDC guidelines, on covering coughs/sneezes and washing hands thoroughly for 20 seconds or more with soap and water.
  • We have reviewed the CDC recommended guidelines for social distancing of 6 feet or more with all staff.
  • We have implemented additional sanitizing practices in our store locations and have provided all stores with sanitizing products & processes for their workstations.

Essential Business Update

We have been named an essential business as stated in the Stay-At-Home order given by Governor Tim Walz on March 25, 2020 (quoted below). Our repair technicians are available to help you. You can reach us at, 612-354-2937.

“Maintenance of communications infrastructure- including privately owned and maintained communication systems- supported by technicians, operators, call-centers, wireline and wireless providers…

Social Distancing:

  • We have suspended our all employee meetings and moved smaller department meetings to virtual settings. This is an effort to minimize any congregating of our employees.
  • We have staggered timing for any/all technicians who come to our location for supplies AND we have put in place updated processes to re-supply them.The new processes minimize the number of employees present at one time and allow everyone to observe social distancing guidelines.
  • We have temporarily suspended all device purchase buybacks, and recycling.

Repair Process:

  • Our staff will sanitize your device prior to service, after service and sanitize the workstation in which the service was performed.
  • We have provided single use disposable gloves and hand sanitizer to our technicians
  • We ask that you please limit your time spent in our locations, and not to bring additional persons into our store to reduce foot traffic.

We ask that you, and anyone else, stay outside our facility during service. If any closer contact is necessary, we will observe CDC recommended guidelines of 6 feet or more for social distancing, and our technician will talk you through whatever they need or to answer your questions.

Temporary Closures

Due to the impact of the Coronavirus, our IDS and Plymouth locations are temporarily closed as of Wednesday April 1st, 2020.

Any devices left in the facilities will be transferred and available for pick-up at our St. Anthony store location. You may pick up your device at our St. Anthony location starting Wednesday April 1st at 10:00AM. The address is 2701 39th Ave NE Suite, E110, Saint Anthony, MN 55421

These Gophermods locations remain open with normal business hours:

Apple Valley 7700 147th Street West Apple Valley, MN
Eagan 3250 Denmark Ave Eagan, MN
St. Anthony 2701 39th Ave NE Suite E110 Saint Anthony, MN
Woodbury 10035 City Walk Drive Woodbury, MN

Store Hours:

Monday – Thursday: 10AM – 7PM
Friday – Saturday: 10AM – 5PM

Thank You,

Casey Profita