Can I go into an Apple store without an appointment for service?
Yes and no.
Anyone is welcome to wander into an Apple store. You might even need an appointment now to purchase an iPhone. The review below said as much, but we’ll double check on that, but we know for sure you cannot just walk-in for a genius bar repair without an appointment.
John B 4/5 Stars Google Review: Friendly employees, smooth experience, incredible products! Heads up – if you want to purchase a device, set up an appointment online. It is unlikely you will be able to walk in and buy an iPhone for example.
If you need service for your phone or another Apple device, you will need an appointment to catch a timeslot with the shop technicians. Typically, apple store technicians cannot take walk-ins because they are already booked.
Can You Just Show Up to the Apple Genius Bar?
The Genius Bar is Apple’s special term for in-store technicians who are available for repairs. If they have open appointments, they’ll make you sign-up for one really quick if they have availability. However, they are not available for on-call repairs because so many people have already made an appointment.
How Do You Make a Genius Bar Appointment in a Minnesota Apple Store?
To make a Genius Bar appointment, you need to go through your Apple troubleshooting steps online. Apple considers Genius Bar appointments to be a last-effort rather than a first-effort in diagnosing your phone.
If you go to the Genius Bar Support Page, first they offer you online support, then troubleshooting support, and finally let you book a Genius Bar appointment to have your iPhone, iPad, laptop, or computer repaired.
What Support is Available Without a Genius Bar appointment?
If you arrive without an appointment to an Apple Store or Genius Bar, if they have available appointment slots, you can sign-up for one to hopefully have same day service. As for any other devices, most MacBook and iPad repairs will not be fixed onsite. Actually, almost no iPad repairs are done in the store, they’re all shipped off and they replace your iPad.