Meet the Store Manager of Apple Valley
Hey there! I’m Tanner, and I’ve been a repair technician at Gophermods in Apple Valley, MN since 2018.
I’m a friendly tech enthusiast who loves to break down complex concepts into simple terms, so everyone can understand them. Now, let me answer your questions.
What makes our repair shop unique in this Apple Valley?
Our repair shop stands out in Apple Valley because we combine top-notch technical expertise with exceptional customer service. Our team is passionate about technology, and we stay up-to-date with the latest trends and techniques to ensure we provide the best service possible.
Additionally, we treat our customers like family and always go the extra mile to make sure they’re satisfied with our work.
How long has our repair shop been operating in Apple Valley?
Gophermods has been serving the Apple Valley community since 2013. We’re proud to have been a reliable repair resource for the past ten years.
Can you share any success stories or customer testimonials related to our services?
One of our recent customers, Steve, brought in his iPhone 8 with a worn-out battery and a problematic charging connection. He thought he might need to buy a new phone, but our team replaced the battery and cleaned up the charging port, making his phone feel like new again. Steve was thrilled with our professional, friendly service, quick turnaround, and reasonable pricing.
Another happy customer, Charlie, came to us with a broken back glass on his iPhone 12. We ordered the part on a Monday, it arrived on Wednesday, and we had it fixed by Friday. Charlie was impressed with our efficient service and even took advantage of our lifetime screen protector deal, which offers free replacements.
How do we ensure transparent pricing and clear policies for our customers?
We believe in being upfront about our pricing and policies. We provide our customers with clear estimates before starting any work and explain all the associated costs in detail.
Additionally, we keep our customers informed throughout the repair process and promptly address any questions or concerns they might have.
Can you provide warranty information for the services offered at this location?
Of course! At Gophermods, we stand behind our work and offer a one-year limited warranty on all our repairs. The specific warranty period depends on the service provided, and we’re always happy to go over the warranty details with our customers.
Just ask, and we’ll gladly explain the coverage and conditions for your particular repair.
What are the operating hours for our repair shop?
At Gophermods in Apple Valley, we’re open to serve you Monday through Thursday, from 9:00 am to 6:00 pm, and on Friday from 10:00 am to 5:00 pm. We’re closed on Saturday and Sundays so our team can recharge and be ready to tackle any tech challenges during the week.
Can you provide an overview of the repair process for a first-time customer?
Of course! When you bring your device to Gophermods, we’ll start with an initial examination to determine the issue.
Once we’ve identified the problem, we’ll provide you with a transparent quote and a clear explanation of the repair process. After we get your approval, our skilled technicians will work their magic to fix your device as quickly as possible.
We’ll keep you informed throughout the process, and once your device is good as new, we’ll notify you that it’s ready for pickup.
Prior to letting you walk out the door, we will fully test your device with you so you can see it is fully functional and ask any questions before walking out the door. It’s that simple!
What would you say to encourage a potential customer to choose our repair shop for their needs?
We combine expert knowledge with a passion for helping people and their devices. We understand how important your tech is to you, and we’re committed to providing a hassle-free repair experience that gets your device back in tip-top shape. With our transparent pricing, convenient locations, and a stellar reputation backed by countless five-star reviews, we’re confident that you’ll be thrilled with our service.
Give us a try, and let us show you why Gophermods is the go-to choice for tech repair in Apple Valley!