As the iPhone 15 hits the market, carriers are rolling out enticing trade-in deals to woo customers. This guide is aimed at equipping our staff (and you!) with the knowledge and insights needed to guide and assist our customers in navigating these deals. We'll break down the specifics of the trade-in incentives from the big three carriers - Verizon, AT&T, and T-Mobile, ensuring our team can offer the best advice and clarity to our valued customers. Pre-Ordering iPhone 15 pre-ordering begins 5:00AM PDT on Friday September 15th, 2023. Devices will be available Friday, September 22nd. You have 30 days to [...]

How Does Apple Trade In Work? Apple Trade In is a straightforward process that can be done either online or in-store. Online Trade In If you prefer to conduct your business from the comfort of your home, the online trade-in process is for you. You'll answer a few questions about your device and its condition to receive an estimate. After that, you'll mail your old device using Apple’s complimentary shipping label or trade-in kit. Once Apple receives your device, their experts will evaluate its condition. If their assessment doesn’t match your initial description, the trade-in value will be adjusted accordingly. [...]

What was once a tool for capturing adorable pet photos and sharing your thoughts on social media has now become a potential hazard for your fingers. Yes, you can still engage with your favorite posts, but at the risk of a painful injury. The Double-Edged Sword of a Glass Back The glass back of your iPhone isn't just for aesthetics or to give you a thrill every time you drop it. It serves a practical purpose: enabling wireless charging due to its low conductivity. However, this feature also makes your iPhone more susceptible to damage. Apple asserts that the glass [...]

Understanding Apple's iPhone Support Lifespan Apple's commitment to supporting its iPhones is impressive, often extending beyond six to eight years, far surpassing the support lifespan of most Android devices. If you're curious about the longevity of your iPhone's support or considering an upgrade, this guide will provide you with the necessary insights. We'll dive into the support duration for each iPhone model, including the latest iPhone 15, and highlight which models are now classified as obsolete or vintage by Apple. iPhone Support Duration To comprehend the duration of Apple's support for its iPhones, it's crucial to understand what it means [...]

Our smartphones have become indispensable tools in our daily lives, powering our communication, entertainment, and work. Yet, one aspect we often overlook is the cleanliness of our charging ports. Over time, dust, lint, and grime can accumulate in these tiny crevices, leading to charging issues. This guide provides a detailed method to safely clean your iPhone or Android phone's charging port, ensuring optimal performance. The Importance of Cleaning Your Phone's Charging Port The charging port on your smartphone, while small, is a critical component of your device. It's through this port that your device receives power to charge the battery, [...]

Why Would You Want to Change Your Phone on AT&T? There are several reasons why you might want to change your phone while staying with AT&T. One common reason is the end of your device's leasing period. Many customers choose to lease a phone from their service provider for a set period, usually one or two years. At the end of this period, they have the option to buy the device or trade it in for a newer model. If you're someone who always wants the latest technology, getting a new phone will be an attractive option. For instance, you [...]

Initially introduced in Finland in 1991, Global System for Mobile Communications (GSM) has grown to become a global standard. Over 200 countries, including major carriers like AT&T and T-Mobile, use GSM networks. CDMA: The American Standard Code-division multiple access (CDMA), on the other hand, has found its niche primarily within the United States. Verizon, America's largest wireless carrier, utilizes CDMA technology. Despite this, CDMA's global market share remains less than 20%. GSM vs CDMA: A Fair Comparison? Although GSM and CDMA are distinct technologies, it's not constructive to deem one as superior. Both technologies enable similar services - the service [...]

Understanding 'Find My iPhone' 'Find My iPhone' is a tool that leverages a combination of GPS, cellular towers, Wi-Fi signals, and Bluetooth signals to locate your lost device. The accuracy of this feature is influenced by several factors, including your phone's settings, battery life, and environmental obstacles such as buildings or bad weather. The accuracy of 'Find My iPhone' can vary. It can be incredibly precise, pinpointing your device's location to an exact spot, or it can provide an approximate location, represented by a larger green circle on the map. This variance is due to the factors mentioned above. However, [...]

US Service Providers: A Closer Look In the US, the telecommunications landscape is primarily dominated by three major carriers - AT&T, Verizon, and T-Mobile. They're known as Mobile Network Operators (MNOs) as they own and operate their wireless network infrastructure. Other carriers like Mint, Straight Talk, US Mobile, and others are known as Mobile Virtual Network Operators (MVNOs). Unlike MNOs, MVNOs don't own any network infrastructure. Instead, they "rent space" from the major carriers to provide their services. Despite their lack of infrastructure, MVNOs offer some considerable benefits, such as budget-friendly plans and less complex contracts. However, they might have [...]

How Does the AT&T Trade-In Program Work? To start, visit AT&T's trade-in page and follow these steps: Search or browse for your phone model. Answer a few questions about its condition, enter its IMEI or serial number, and AT&T will provide you with an offer. If you accept the offer, AT&T will send you a prepaid shipping kit within 10 business days. Alternatively, you can print your own label and use your own shipping materials. Pack your phone in the shipping kit and return it within 30 days. Once AT&T receives your phone and verifies its condition, you will receive [...]